Welcome To Your ETM Agency Portal

Easy Text Marketing Agency Portal

Below you will find the Agency Tutorials. If you need support, please click the 'Submit Ticket' button.

Begin Here

Watch this video to see how you can connect your Gateway. (This example shows Twilio but I will put a link to Telnyx Setup info below the video)

Telnyx Getting Started Guide

Toll-Free Registration / 10DLC A2P Registration

10DLC/A2P Registration is required for sending SMS messages from Local Phone Numbers in the United States.

Toll Free Verification is required for sending SMS messages from Toll-Free Numbers in the United States.

The links to the left will open in a new window and take you to the information for each specified gateway.

Agency Dashboard Overview

How To Create Packages

In this video you will learn how to create packages to sell to your clients.

How To Create Feature Specific Packages

In this video you will learn how to create packages based on specific features

Adding Team Members To Your Agency

In this video you'll learn how to add your staff to the platform.

Adding Clients To Your Agency

In this video, you'll learn how to add agency client accounts to your gateway. Why would you want to do this?

If you want to charge clients for a specific amount of sms messages and voice credits, and if you want to be able to charge them for phone numbers, you'll want to create accounts this way.

This method will create 'sub-accounts' in your gateway (if your gateway permits this) so that you can track their usage separately by looking in your gateway account reporting. 

In this particular video, you can see how it functions in the dashboard, and you'll also see how it functions in the gateway (Twilio for example).

Adding Existing Phone Numbers - TWILIO

If you already have a phone number in your Twilio account, this video will show you how to pull those numbers into the ETM platform for you (or your clients).

Adding Existing Phone Numbers - NOT TWILIO

This video will show you how to pull those numbers into the ETM platform for you (or your clients) if you don't use Twilio.

Adding Existing Phone Numbers - NOT TWILIO

This article details the functionalities of the Billing and Billing Groups settings in your Telnyx Mission Control Portal